Our Reviews
Brian H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/12/2025
My visit took 2 hours instead of the expected one hour for an oil change. I did have an air filter and windshield wipers replaced. It would have been nice to have bottled water or coffee available.
5/13/2025
Brian, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (989) 362-3403 when you have a chance. Thank you, and we look forward to hearing from you.
WALLED LAKE, MI
Nancy E|2025 Chevrolet Equinox
Confirmed Service Customer
3/20/2026
Was very excited to get an appointment to get my oil changed same day with a very respectable gentleman- Josh.
3/21/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NATIONAL CITY, MI
Frederick G|2024 Chevrolet Traverse Limited
Confirmed Service Customer
5/1/2025
A little longer than usual as they had a couple things that delayed, but they were gracious with a dis count coupon. My service work will as always be with Dean Arbor Chev. Thanks
5/2/2025
Frederick, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
OSCODA, MI
Terence O|2020 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Had a delay with using my rewards points.
5/26/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (989) 362-3403 when you have a chance. Thank you, and we look forward to hearing from you.
OSCODA, MI
Wonsuk D|2018 Chevrolet Equinox
Confirmed Service Customer
4/26/2025
It was great! I have always been pleased with the quality of the service I have received.
4/28/2025
Wonsuk, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
NATIONAL CITY, MI
William B|2025 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
Austin and team were very helpful
5/22/2025
William, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TAWAS CITY, MI
Andrea P|2020 Chevrolet Equinox
Confirmed Service Customer
3/20/2026
Josh in service provided excellent customer service and was very helpful.
EAST TAWAS, MI
Jacob F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/4/2025
Great customer servixe
6/5/2025
Jacob, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
HALE, MI
David G|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Treated good again
6/18/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TRENTON, MI
Pamela N|2025 Chevrolet Colorado
Confirmed Sales Customer
6/16/2025
Everyone did an excellent job
SKYLAR SHERMAN
6/18/2025
Pamela, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
TAWAS CITY, MI
Michael D|2024 Chevrolet Blazer
Confirmed Service Customer
7/2/2025
Always a pleasant experience at Dean Arbor Chevrolet when I need any work done on my vehicle. I give them a 5 Star rating.
7/4/2025
Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
Michael S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/13/2025
Everyone at the dealership was very helpful and kind. They found the truck I really wanted and it was not easy I'm sure.
CRYSTAL DAVIS
5/14/2025
Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GLENNIE, MI
Leslie T|2026 Chevrolet Equinox
Confirmed Sales Customer
6/21/2025
Absolutely awesome people who made us feel like family! We have found our forever dealership. We love the Equinox & are having some fun as we learn all the new "stuff!" Cole & Brian are the Best!
COLE PENDRED
6/23/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
REDFORD, MI
Charlotte D|2026 Chevrolet Equinox
Confirmed Sales Customer
7/2/2025
Helped me immensely, I am 69 years old not used to fancy things, I left dealership knowing so much more. My new Equinox is easy for me to operate ILOVE IT
SKYLAR SHERMAN
7/4/2025
Charlotte, we're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC.. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
NATIONAL CITY, MI
Mellissa S|2022 Chevrolet Equinox
Confirmed Service Customer
7/2/2025
They were very prompt on getting my parts in and getting my car in. They still have my car working on it.
7/4/2025
Mellissa, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
TAWAS CITY, MI
James C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/6/2025
Great service and workmanship. On time with no problems
7/7/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
PRESCOTT, MI
Bradley B|2024 Chevrolet Suburban 1500
Confirmed Sales Customer
4/28/2025
Very professional, fun to work with, and efficient!
ADAM WAGNER
4/29/2025
Bradley, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
ROCKFORD, MI
Richard K|2017 Chevrolet Traverse
Confirmed Service Customer
4/28/2025
Always a good experience
4/29/2025
Richard, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GLENNIE, MI
Therese M|2022 Chevrolet Trailblazer
Confirmed Service Customer
5/15/2025
Oil change great as usual
5/16/2025
Therese, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
OSCODA, MI
Mary N|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/27/2025
We looked around at other dealerships and we came back to Dean and Arbour because of the honesty
COLE PENDRED
5/27/2025
Mary, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. and we hope to see you again soon!
WHITTEMORE, MI
Gordon K|2023 Chevrolet Traverse
Confirmed Service Customer
6/18/2025
Great friendly staff
6/19/2025
Gordon, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
EAST TAWAS, MI
Gail K|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/27/2025
On time. Greeted immediately. Best part… car was washed too!
6/29/2025
Gail, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
OSCODA, MI
Randy M|2020 Chevrolet Blazer
Confirmed Service Customer
7/16/2025
In and out
7/17/2025
Randy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
MONROE, MI
George F|2022 Chevrolet Equinox
Confirmed Service Customer
5/7/2025
Good
5/8/2025
George, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. - Service and we hope to see you again soon!
EAST TAWAS, MI
Douglas W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/22/2025
The service was fine but I do have a big problem with everything in my truck being moved. From the seat to the steering column to the mirrors to the radio station. The short distance it has to be moved to the very short time someone's in it how could this be necessary. My question is while I'm waiting for my truck to be serviced is somebody sitting in it listening to the radio?
5/23/2025
Douglas, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (989) 362-3403. We look forward to hearing from you.
HARRISVILLE, MI
Robert H|2021 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
My experience at the dealership was very good
5/29/2025
Robert, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
NATIONAL CITY, MI
Crissy L|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/9/2025
Crystal was awesome, so knowledgeable about answering our questions!
CRYSTAL DAVIS
6/10/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALPENA, MI
Robert N|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/21/2025
We were on vacation and realized we needed an oil change. I went to Dean Arbour chevy dealership and explained I was getting close to my 20 percent oil change and asked about getting in. We pull a 30 foot fifthwheel trailer and didn't want to push the oil change to get back home. Oversight on my part, but the service people understood and got me in. Everything was taken care of and if we lived near Tawas michigan I know who would get my business. Friendly service. Keep up the good work.
7/23/2025
Robert, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ONONDAGA, MI
Kathleen H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/17/2025
Felt that more was done on truck that was required - Still not sold on what I was told. Getting starter tested with load on my own dime as things do not add up
6/22/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (989) 362-3403 to discuss your concerns, as your satisfaction is of utmost importance to us.
NATIONAL CITY, MI
Barbara G|2022 Chevrolet Equinox
Confirmed Service Customer
6/25/2025
Was pleased with the service everyone was very helpful and will be back have dealt with this dealer for many yrs no problem.
6/26/2025
Barbara, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TAWAS CITY, MI
Lucille L|2019 Chevrolet Equinox
Confirmed Service Customer
6/25/2025
Service is quick and precise.
6/26/2025
Lucille, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
HALE, MI
Joseph J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/25/2025
Very helpful
6/26/2025
Joseph, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AU GRES, MI
Linda A|2024 Chevrolet Trax
Confirmed Service Customer
6/30/2025
Everyone talks to you like you’re family I had to get a oil change before I went on vacation and they took me right away and they we’re booked
7/1/2025
Linda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EAST TAWAS, MI
David G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/30/2025
Great service experience.
7/1/2025
David, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
Alfred W|2020 Chevrolet Equinox
Confirmed Service Customer
7/15/2025
Timely, friendly, knowledgeable, good job.
7/16/2025
Alfred, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
GREENBUSH, MI
James L|2016 Buick Encore
Confirmed Service Customer
7/28/2025
Every thing pretty good but now my vehicle vibrates and the steering wheel shakes when I get 50-60 mph I have an appointment to bring it back in 11:00 am tomorrow
7/29/2025
James, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (989) 362-3403 when you have an opportunity, and we will be more than happy to try and turn your experience around.
OSCODA, MI
Martin H|2025 Chevrolet Trax
Confirmed Service Customer
7/14/2025
My Trax was in for body work on the hatch, where someone backed into me and took off. When I got the car back and got home, I noticed my exterior black trim had sanding dust in its 'pores'. I had to run to West Branch to have a touchless car washing done on my car. My next project is to wash my car's interior because sanding dust is all over the interior, especially in the back of the car where the hatch latches when closed. I'm very disappointed that there was so much dust in that environment and I could not wash it by hand/mit/or car washing brush. So $17 later and cost of fuel I took it to WB to hopefully get it cleaned out. Now I have to wash down my interior and then vac and detail the interior back to where it was prior to coming in. I figure that's 2 hours of detailed work because I am that finicky about how my vehicles are kept clean and polished. I was surprised the car was left that dirty because my car was polished with a silicone wax. Typically bodyshops try to avoid getting silicones on surfaces that need painting or could be hand transferred to another surface. I worked with silicones for 20 years and they are the bain of factory and bodyshop paint booths. It must be very poorly ventilated in there. Now I have to reconsider bringing my vehicle back ever in the future, if I can take the 2 oil change and tire rotation contract I bought from Dean Arbour to another dealer- I may just do that. This was not a 10 out of 10 grade, I would say maybe 4 or 5... maybe. Be grateful I did not come in after I saw all this when I got home.
7/15/2025
Martin, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (989) 362-3403 so we can understand your situation better in order to try and turn your experience around. Thank you, Dean Arbour Chevrolet, INC.
TAWAS CITY, MI
Judy Q|2022 Chevrolet Blazer
Confirmed Service Customer
7/18/2025
always helpful and easy to deal with
7/21/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!
EAST TAWAS, MI
John T|2020 Chevrolet Equinox
Confirmed Service Customer
7/30/2025
Friendly, efficient, and knowledgeable staff from beginning to end. The work was done in a timely manner was exactly what I wanted.
8/3/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!
EAST TAWAS, MI
John H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/4/2025
I used the Online appointment maker. It worked out great. I got the same great service and friendly folks as always.
8/5/2025
John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
Tamara A|2023 Chevrolet Traverse
Confirmed Service Customer
8/20/2025
Dean Arbour service dept in East Tawas was on time, friendly . I was there to get brakes on my car, and they came in to let me know that I really didn’t need breaks at this time and that it would be a waste of money. And they would let me know at my next service if it was necessary. I really appreciated them looking out for me.
8/21/2025
Tamara, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
OSCODA, MI
Colleen K|2024 Chevrolet Equinox
Confirmed Service Customer
7/11/2025
Very good
7/14/2025
Colleen, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
NATIONAL CITY, MI
Tom T|2023 GMC Terrain
Confirmed Service Customer
7/25/2025
Service was taken care of right away. Hardly any wait time.
7/25/2025
Tom, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
AU GRES, MI
Margery M|2023 GMC Terrain
Confirmed Service Customer
8/15/2025
It was quick and easy to make my appointment, get the job done. As I was getting a tire rotation, I wanted to get lug nuts check after I had drined a bit. Not a problem. I was just told to come in after 50 miles. I did. It took less then 5 minutes to say why I was there have tires checked and be on my way!
8/17/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. and we hope to see you again soon!
EAST TAWAS, MI
Barbara G|2022 Chevrolet Equinox
Confirmed Service Customer
8/22/2025
Been going there for yrs to service my vehicles never had a problem will continue to take my cars there.
8/25/2025
Barbara, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
TAWAS CITY, MI
Cheryl T|2025 Chevrolet Traverse
Confirmed Service Customer
8/26/2025
Always pleasant and professional. Your treated like family.
8/27/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
OSCODA, MI
Tanya N|2025 Chevrolet Equinox
Confirmed Service Customer
8/29/2025
Treated very respectfully. The body shop personnel are really wonderful. The car looks wonderful and can be trusted.
9/1/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
NATIONAL CITY, MI
Joseph A|2026 Chevrolet Equinox
Confirmed Sales Customer
8/30/2025
Just super special
CRYSTAL DAVIS
9/1/2025
Joseph, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
OSCODA, MI
Randy B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/30/2025
You. Guys are great to work with
DENNIS SHUFELT
9/1/2025
Randy, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
OSCODA, MI
Ann B|2018 Chevrolet Equinox
Confirmed Service Customer
9/3/2025
They were great
9/3/2025
Ann, thank you for your kind words and this wonderful review!
OSCODA, MI
Jeremie R|2025 Chevrolet Traverse
Confirmed Sales Customer
9/7/2025
All of the people I have dealt with have been very informative, quick to respond, and helped me with any / all questions I had. Everything went smooth and made my family very happy.
COLE PENDRED
9/8/2025
Jeremie, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWOSSO, MI
Leonard H|2018 GMC Canyon
Confirmed Service Customer
5/14/2025
Very good service at a reasonable price. Knowledgeable and friendly team. Highly recommend
5/15/2025
Leonard, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!
TAWAS, MI
Stephen J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/19/2025
I was able to get an appointment quickly. The folks there are always nice.
5/19/2025
Stephen, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
OSCODA, MI
April S|2017 Chevrolet Equinox
Confirmed Service Customer
6/30/2025
Jim is great
7/1/2025
April, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. - Service and we hope to see you again soon!
GREENBUSH, MI
Brian N|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2025
Service was quick.
7/15/2025
Brian, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
EAST TAWAS, MI
Brenda D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/11/2025
Knowledge, friendliness
CRYSTAL DAVIS
8/13/2025
Brenda, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
NATIONAL CITY, MI
Richard D|2020 Chevrolet Blazer
Confirmed Service Customer
9/2/2025
My visit was outstanding as always, the people service was wonderful. I could not ask for better.
9/3/2025
Richard, we always want to hear back from our clients, and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Dean Arbour Chevrolet, INC.
NATIONAL CITY, MI
James S|2025 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
Did not listen to me as to prob and did not fix it
9/9/2025
James, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (989) 362-3403 when you have a chance. Thank you, and we look forward to hearing from you.
GREENBUSH, MI
Linda H|2020 Chevrolet Blazer
Confirmed Service Customer
9/8/2025
Employees were very kind, extremely efficient and helpful. Didn’t push unnecessary services but gave me options and suggestions.
9/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
EAST TAWAS, MI
Michael D|2026 Chevrolet Equinox
Confirmed Sales Customer
9/24/2025
Everything about my purchase was exceptional. Salesman Dennis Shufelt and Manager George Hill couldn’t have a done a better job. Dennis did not at anytime put any pressure on the purchase and answered all questions thoroughly. He was very patient explaining the tech that the car was capable of even when I brought my wife in to pick the car up. George Hill was as usual very thorough with finalizing the paperwork. I’ve been coming to this dealership for years for maintenance on my pickup and can’t say enough about the service I get from the service department to the office staff to the managers.
DENNIS SHUFELT
9/24/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. and we hope to see you again soon!
OSCODA, MI
David G|2017 Chevrolet Impala
Confirmed Service Customer
6/2/2025
Friendly staff pleasant ex
6/3/2025
David, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
TRENTON, MI
Tom T|2025 Chevrolet Equinox
Confirmed Service Customer
6/10/2025
Easy online scheduling, work done quickly and you’re out of there.
6/11/2025
Tom, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. and we hope to see you again soon!
AU GRES, MI
John H|2026 Chevrolet Equinox
Confirmed Sales Customer
6/28/2025
I had a new salesman. His name is Skyler. It worked out very well. He knew all his business about everything. He explained everything so well it made me feel very comfortable. My daughter was also very satisfied too. I enjoy many of the extras that are not on my Silverado that I will be looking for when I lease a new one next year from Skyler.
SKYLAR SHERMAN
6/27/2025
John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
Beverly S|2026 Chevrolet Equinox
Confirmed Sales Customer
7/31/2025
Dennis did a great job, I would recommend him to everyone that needs a new vehicle.
DENNIS SHUFELT
8/3/2025
Beverly, we're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC.. Thank you again for choosing Dean Arbour Chevrolet, INC. and we hope to see you again.
OSCODA, MI
Kenneth K|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
9/1/2025
Crystal could not have been more helpful. She went above an beyond finding the truck I wanted. The entire experience was great. I highly recommend the Dean Arbour team for you next car.
CRYSTAL DAVIS
9/2/2025
Kenneth, we're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC.. Thanks for the recommendation, and have an amazing day!
HALE, MI
Michael C|2022 Chevrolet Traverse
Confirmed Service Customer
9/1/2025
Saturday visit was excellent....everything taken care of as I asked...and I do appreciate the car wash!
9/2/2025
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EAST TAWAS, MI
Lorne M|2026 Chevrolet Equinox
Confirmed Sales Customer
9/9/2025
Dennis was super helpful in the buying process. I will recommend him to everyone I know.
DENNIS SHUFELT
9/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
OSCODA, MI
James C|2025 Chevrolet Blazer
Confirmed Sales Customer
10/8/2025
The Sales Department was very knowledgeable and very helpful in finalizing our purchase of. 2025 Chevy Blazer.
DENNIS SHUFELT
10/10/2025
James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
OSCODA, MI
David H|2024 Chevrolet Traverse Limited
Confirmed Service Customer
5/5/2025
Friendly, helpful people at the service desk and cashier’s office. Clean and inviting waiting area.
5/6/2025
David, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. and we hope to see you again soon!
HARRISVILLE, MI
Benny H|2017 Chevrolet Cruze
Confirmed Service Customer
6/23/2025
We have been using Dean Arbour for years. Many friends there.
6/24/2025
Benny, thank you for choosing Dean Arbour Chevrolet, INC. as your first choice for all your automotive needs! We hope to see you soon!
TAWAS CITY, MI
Margaret W|2024 Chevrolet Trax
Confirmed Service Customer
9/18/2025
In May 2025 I brought my Chevy Trax for an oil change. After checking the fluids in Sept, it was realized too much oil was added in May. After reviewing the issue with service manager, Jim Meadow, he immediately corrected the issue by re-servicing my Trax with new oil change at no cost to me.
9/21/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
OSCODA, MI
Charlotte D|2026 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
Fantastic
9/22/2025
Charlotte, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. - Service and we hope to see you again soon!
NATIONAL CITY, MI
Grant B|2026 Chevrolet Equinox
Confirmed Sales Customer
10/2/2025
Skyler did great George and Kevin We are returning customers because we get treated right by Dean Arbor , Sklyer, George and anyone we have ever talked to at the dealership .
SKYLAR SHERMAN
10/6/2025
Grant, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NATIONAL CITY, MI
Lucille L|2019 Chevrolet Equinox
Confirmed Service Customer
10/23/2025
Got great information on a new vehicle while waiting for an oil change.
10/26/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
HALE, MI
John B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/24/2025
Excellent service
10/27/2025
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
TAWAS CITY, MI
George F|2022 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
Ok
11/6/2025
George, we really appreciate your feedback! We hope to see you soon!
EAST TAWAS, MI
Richard V|2018 GMC 1500 Sierra
Confirmed Service Customer
8/19/2025
Customer service is great!
8/20/2025
Richard, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
EAST TAWAS, MI
Rebecca S|2023 Chevrolet Tahoe
Confirmed Service Customer
8/19/2025
Always nice, and the wait is never to long.
8/20/2025
Rebecca, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
NATIONAL CITY, MI
Neil W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/2/2025
Always feel like family
COLE PENDRED
9/3/2025
Neil, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NATIONAL CITY, MI
Annette H|2025 Chevrolet Blazer
Confirmed Service Customer
10/6/2025
Excellent service. Prompt
10/7/2025
Annette, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
EAST TAWAS, MI
Kane K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/6/2025
Nice waiting room..service was quick.
10/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
TAWAS CITY, MI
Marilyn H|2022 Buick Encore GX
Confirmed Service Customer
10/8/2025
Had to take vehicle back to get shifter fixed and cruise control fixed.
10/11/2025
Marilyn, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
OSCODA, MI
Won-Suk D|2026 Chevrolet Equinox
Confirmed Sales Customer
10/8/2025
Dennis did a Great Job, selling us the car. He helped to get everything setup and on the road, thankyou.
DENNIS SHUFELT
10/11/2025
We're happy to hear you had such a positive experience with Dennis! Feel free to reach out to us if you need anything. Have a wonderful day.
NATIONAL CITY, MI
John H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/23/2025
I was in and out. Service was fast, excellent!
10/26/2025
We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.
WESTLAND, MI
Alfred W|2020 Chevrolet Equinox
Confirmed Service Customer
11/7/2025
Courteous and knowledgeable associates, body repairs were well done in a timely manor. Good Job.
11/10/2025
Alfred, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENBUSH, MI
Shannon B|2024 Chevrolet Trax
Confirmed Service Customer
8/25/2025
The experience was fine...wish they would have washed my car like they did years ago...but I guess that isn't part of the service plan anymore. ..Great place with great people.
8/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
EAST TAWAS, MI
James C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/11/2025
Great workmanship, service and fair pricing
9/12/2025
James, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
PRESCOTT, MI
Gary T|2014 Chevrolet Corvette
Confirmed Service Customer
10/17/2025
Josh did a great job in getting me and keeping me informed about what needed to be done. The technician located the problem and got me back on the road a record time! Thank you
10/19/2025
Gary, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
OSCODA, MI
Robin M|2023 Chevrolet Colorado
Confirmed Service Customer
10/17/2025
Scheduled oil change and tire rotation. It took 1 hour and 45 minutes. Our appointment was scheduled for noon. An employee told us not to schedule at lunch. We didn’t choose the time but feel the time we sat waiting was ridiculous
10/19/2025
Robin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (989) 362-3403 to discuss your concerns, as your satisfaction is of utmost importance to us.
WEST BRANCH, MI
Richard D|2020 Chevrolet Blazer
Confirmed Service Customer
10/24/2025
I have always received outstanding service, and this was no exception, Great Job!
10/26/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
NATIONAL CITY, MI
Michael R|2026 Chevrolet Colorado
Confirmed Service Customer
11/5/2025
It was great!
11/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
OSCODA, MI
Laurie C|2020 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Purchased my car here and have had outstanding service each visit-
11/25/2025
Anne, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. We sincerely value your business and look forward to your next visit!
OSCODA, MI
Therese M|2022 Chevrolet Trailblazer
Confirmed Service Customer
11/17/2025
Good as usual
11/18/2025
Therese, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
OSCODA, MI
April S|2017 Chevrolet Equinox
Confirmed Service Customer
8/24/2025
Asked to check codes cuz engine light on. No codes. Engine light still on.
8/29/2025
Thank you for letting us know about your recent visit to Dean Arbour Chevrolet, INC.. Please reach out to us at (989) 362-3403 so we may assist you in moving forward towards a resolution.
GREENBUSH, MI
David G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/24/2025
Vehicle finished before time promised.
8/25/2025
David, we are so happy to read such a great review about Dean Arbour Chevrolet, INC. - Service! Please don't hesitate to reach out if there's anything additional we can do for you.
OSCODA, MI
Agnes B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/12/2025
Treated me with courtesy and respect!
COLE PENDRED
9/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH LYON, MI
John L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/12/2025
Dennis Shufelt and the team were top notch in being helpful
DENNIS SHUFELT
10/13/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Arbour Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!
PRESQUE ISLE, MI
Linda P|2023 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
Easy making appointment with time good for me . Got me on time and job done .
12/13/2025
Linda, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OSCODA, MI
Gary G|2024 GMC Sierra 1500
Confirmed Service Customer
12/16/2025
Good jobs Fast on time
12/18/2025
Gary, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
TAWAS CITY, MI
Gregory H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/18/2025
Had an oil change and tire rotation. Done in a very timely manner. Great staff.
12/19/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH BRANCH, MI
Barbara M|2025 Chevrolet Equinox
Confirmed Service Customer
1/1/2026
Everyone there are so friendly and helpful.
1/2/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
OSCODA, MI
Thomas R|2023 Chevrolet Traverse
Confirmed Service Customer
1/1/2026
Everyone is always very personalble
1/1/2026
Thomas, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
Wendy P|2018 Chevrolet Equinox
Confirmed Service Customer
8/9/2025
Friendly staff. Austin was able to get me in and out quickly .
8/11/2025
Wendy, we're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!
TAWAS CITY, MI
Dennis R|2019 Chevrolet Colorado
Confirmed Service Customer
8/22/2025
LOF work went well.
8/25/2025
Dennis, your satisfaction is our top priority. We hope to see you soon!
OSCODA, MI
Barbara-Jean H|2024 Chevrolet Malibu
Confirmed Sales Customer
10/7/2025
I've been dealing with everyone at Dean Arbour Chevrolet for years and they go above and beyond to provide world class sales and service. Thank you Dennis so much for your help getting my new Malibu.
DENNIS SHUFELT
10/8/2025
Barbara, we're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TAWAS CITY, MI
Neil W|2026 Chevrolet Silverado 1500
Confirmed Service Customer
10/20/2025
The lady’s at the body shop were awesome! The repairs were done on time and work was top notch! Thank you!
10/21/2025
Neil, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
NATIONAL CITY, MI
Gary G|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/22/2025
Good
10/22/2025
Gary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
AU GRES, MI
Nancy B|2026 Chevrolet Traverse
Confirmed Sales Customer
10/26/2025
We had a positive experience with our salesperson Crystal. She did an excellent job from start to finish.
CRYSTAL DAVIS
10/27/2025
Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Arbour Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
TAWAS CITY, MI
Linda S|2025 Chevrolet Equinox
Confirmed Service Customer
11/7/2025
Very friendly and quick service
11/9/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
EAST TAWAS, MI
Tom T|2025 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
Took care of me right away.
12/16/2025
Tom, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
AU GRES, MI
Richard W|2025 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
Everyone was very helpful
1/21/2026
Richard, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
TAWAS CITY, MI
Robert H|2021 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
Service was very good; your people were every helpful.
11/23/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Arbour Chevrolet, INC. - Service! If you have any further questions, please give us a call. We're always happy to help!
NATIONAL CITY, MI
John Z|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/15/2025
Took care of all my needs quickly and very family friendly !
12/15/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
TAWAS CITY, MI
Stephen T|2026 Chevrolet Blazer
Confirmed Sales Customer
12/15/2025
Extended coverages were never disclosed till signing of the purchase contract. I feel the information should have been available before hand to allow to make a better informed decision.
CRYSTAL DAVIS
12/16/2025
Stephen, thank you; we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (989) 362-3403 when you have a chance. Thank you, and we look forward to hearing from you.
EAST TAWAS, MI
Katheryn M|2024 Chevrolet Traverse
Confirmed Service Customer
12/18/2025
We were taking our car thru the car wash and all the bells and whistles went off. It was a Saturday and we were not sure if the dealership was open but it was right across the street. We pulled in and they immediately did a computer check and cleared the error and fixed the issue. So glad we bought local and have such a great team at the dealership.
12/19/2025
Katheryn, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
EAST TAWAS, MI
Joseph A|2026 Chevrolet Equinox
Confirmed Service Customer
1/2/2026
Just super special
1/3/2026
Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
OSCODA, MI
James H|2024 GMC Acadia
Confirmed Service Customer
1/12/2026
awesome as usual
1/12/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHESTERFIELD, MI
Wendy P|2018 Chevrolet Equinox
Confirmed Service Customer
1/17/2026
They do a great job very knowledgeable & friendly.
1/18/2026
Wendy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
TAWAS CITY, MI
Ann W|2026 Chevrolet Equinox
Confirmed Service Customer
1/22/2026
Great service friendly
1/23/2026
We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Dean Arbour Chevrolet, INC.
NATIONAL CITY, MI
Susan M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/17/2025
Great experience overall! Dennis and George, as well as all the office staff are great!
DENNIS SHUFELT
10/20/2025
We're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC. If you have any further questions, please give us a call. We're always happy to help!
ALPENA, MI
Michael R|2026 Chevrolet Colorado
Confirmed Sales Customer
10/17/2025
All my questions were answered and everything went smoothly.
SKYLAR SHERMAN
10/20/2025
Michael, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
OSCODA, MI
Brian H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/22/2025
After a little confusion on what was causing the brake pad warning, it was determined that the rear rotors and pads needed to be replaced. The brake job and oil change was completed in less than two hours.
10/22/2025
Brian, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
WALLED LAKE, MI
Gail K|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/25/2025
They were on time. Easy on line appointments. Courteous. I am a relatively new widow and I bring my car back to the dealership because I trust them to not cheat me.
10/27/2025
Gail, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
OSCODA, MI
Jason L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/5/2026
From start to finish, everything went smoothly, and I couldn't be happier with my purchase. Dennis was incredibly helpful in understanding our needs and ensuring we found the perfect vehicle that matched what we were looking for. His friendly demeanor made the whole process enjoyable! Additionally, George made financing straightforward and hassle-free, which is always appreciated when making such an important decision. Thank you for providing such excellent service; it truly made all the difference in our car-buying journey!
DENNIS SHUFELT
1/6/2026
Jason, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dean Arbour Chevrolet, INC. We do hope we can be of assistance in the future. Take care!
TAWAS CITY, MI
George T|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/15/2026
Very satisfied
1/15/2026
George, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. and we hope to see you again soon!
OSCODA, MI
Robert L|2022 Chevrolet Colorado
Confirmed Service Customer
1/18/2026
Great service. Easy to work with.
1/18/2026
Robert, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
NATIONAL CITY, MI
Penny M|2024 Chevrolet Traverse
Confirmed Service Customer
1/31/2026
Very pleasant staff, efficient use of time.
HALE, MI
Julie D|2024 Chevrolet Equinox
Confirmed Service Customer
12/5/2025
Everyone is polite and helpful.
12/6/2025
Julie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
Ronald L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/18/2025
The complete leasing process went smoothly, was completely satisfied with everything. I would highly recommend Dean Arbour dealership to anyone. R L
SKYLAR SHERMAN
12/19/2025
Ronald, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. and we hope to see you again soon!
NATIONAL CITY, MI
Marilyn H|2022 Buick Encore GX
Confirmed Service Customer
12/24/2025
Friendly service.
12/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
OSCODA, MI
Steve B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
Excellent service
12/31/2025
Steve, thank you for sharing your positive experience! We look forward to your next visit! Take care!
TAWAS CITY, MI
Gregory H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/30/2026
Excellent service. Went to get an appointment for brakes, rotors, filters and alignment. Dropped my truck off that day and it was done the next day.
SOUTH BRANCH, MI
Michael M|2024 GMC Acadia
Confirmed Service Customer
2/4/2026
Fantastic Everyone very helpful
OSCODA, MI
Helene P|2026 Chevrolet Equinox
Confirmed Sales Customer
2/12/2026
I always have a fun time with the people there! Always a GREAT experience!! Everyone is very knowledgeable & very helpful. Good people & Good experience so I will always recommend purchasing from there
OSCODA, MI
Martin H|2025 Chevrolet Trax
Confirmed Service Customer
2/23/2026
Got right in and once I was over to the service desk, it was taken around the corner to be worked on. Service was VERY fast- oil change, tire rotation, and inspection; I was not ready to go! Prepaid oil change was a good idea to purchase.
TAWAS CITY, MI
Barbara G|2022 Chevrolet Equinox
Confirmed Service Customer
3/6/2026
Was very nice made appointment went in got my car serviced and left no problems
3/7/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
TAWAS CITY, MI
Nancy E|2025 Chevrolet Equinox
Confirmed Service Customer
3/20/2026
Was very excited to get an appointment to get my oil changed same day with a very respectable gentleman- Josh.
3/21/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NATIONAL CITY, MI
Gail K|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/7/2025
Crystal was kind, professional and informed.
CRYSTAL DAVIS
11/10/2025
Gail, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
Robert M|2022 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Was ok
12/8/2025
Robert, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
TURNER, MI
Donald T|2025 Chevrolet Equinox
Confirmed Service Customer
1/1/2026
Dean Arbour always tries their best to help.
1/2/2026
Donald, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
EAST TAWAS, MI
Kevin S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/1/2026
I called on short notice and they were able to get me in for an oil change. As always the service department was friendly and professional and got me in right away.
1/2/2026
Thank you for choosing Dean Arbour Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
OSCODA, MI
Randy B|2026 Chevrolet Equinox
Confirmed Service Customer
1/1/2026
Lesley is awesome! She makes an unpleasant situation feel ok.
1/2/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
HALE, MI
Alfred W|2020 Chevrolet Equinox
Confirmed Service Customer
2/6/2026
Great work, courteous, friendly.
GREENBUSH, MI
Robin M|2023 Chevrolet Colorado
Confirmed Service Customer
2/27/2026
Work was done quickly. Thanks
WEST BRANCH, MI
Keith N|2026 Chevrolet Traverse
Confirmed Sales Customer
3/4/2026
Very knowledgeable salesman Dennis had a very good experience would definitely pass the word how through & polite everyone was this was our third vehicle 2 Traverses & 1 Trail boss truck in since 2021 Would defiantly recommend yous
DENNIS SHUFELT
3/6/2026
Keith, we're happy to hear you had such a positive experience with Dennis! Thanks for the recommendation, and have an amazing day!
HARRISVILLE, MI
Donald W|2019 Chevrolet Equinox
Confirmed Service Customer
3/23/2026
The mechanics were knowledgeable and explained the corrective actions (and associated costs) to the couple problems were found. They were polite and treated me well. So far, I have been treated very well since I purchased this vehicle from this dealership.
3/25/2026
Donald, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.
OSCODA, MI
Shannon B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
3/23/2026
I had a wonderful experience! Skylar Sherman was an excellent salesman and an honest young man. I have a disability and he worked around that to make my experience comfortable and pain free. I feel that I got excellent treatment from everyone I met and I am looking forward to the next 3 years with my Trailblazer in the color that I always wanted!!....thank you so much!..It was wonderful to see Ms Haley Chapleski while I was there. She is such a fantastic executive manager She really cares about her customers and treats everyone with such grace and resspect. Thank you again for another great ride!! Sincerely, Shannon Busha
SKYLAR SHERMAN
3/25/2026
We're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC. If you have any further questions, please give us a call. We're always happy to help!
EAST TAWAS, MI
Karen Y|2025 Chevrolet Equinox
Confirmed Service Customer
9/10/2025
Dropped off my vehicle and it was ready ahead of time.
9/11/2025
Karen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
EAST TAWAS, MI
Mark M|2024 Chevrolet Colorado
Confirmed Service Customer
10/23/2025
Good service.
10/25/2025
Mark, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NATIONAL CITY, MI
Thomas R|2018 Chevrolet Cruze
Confirmed Service Customer
1/12/2026
Great service! Quick!
1/12/2026
Thomas, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STANDISH, MI
Joshuah N|2016 Buick LaCrosse
Confirmed Service Customer
1/14/2026
Professional and caring about my concerns
1/14/2026
Joshuah, thank you so much for your positive comments about Dean Arbour Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
SOUTH BRANCH, MI
Gary R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/16/2026
it was a long time to get the oil change and tire rotation noone was waiting sorry
1/20/2026
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (989) 362-3403 when you have a chance. Thank you, and we look forward to hearing from you.
ALPENA, MI
Mark M|2024 Chevrolet Colorado
Confirmed Service Customer
2/2/2026
Great service
NATIONAL CITY, MI
William G|2024 Chevrolet Equinox
Confirmed Service Customer
2/17/2026
No surprises.
AU GRES, MI
Jacob R|2013 Chevrolet 1500 Suburban
Confirmed Service Customer
2/20/2026
Austin was my service writer. He did a great job with explaining what they were going to do and about how long it was going to take.
TAWAS CITY, MI
Richard K|2017 Chevrolet Traverse
Confirmed Service Customer
2/20/2026
Always a good experience !
GLENNIE, MI
Michael S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/2/2026
To slow for work being done.
3/4/2026
Thank you for your feedback. Our Service Manager, Jim Meadows, spoke with you and understands you are used to quick lubes while our process is a full multi point inspection, which can take longer. We appreciate your patience and the opportunity to service your vehicle. If you have any other questions, please don't hesitate to call us at (989) 362-3403.
GLENNIE, MI
Ronald O|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/4/2026
It good
FLUSHING, MI
Sam H|2014 GMC Acadia
Confirmed Service Customer
1/26/2026
I brought my car in for a recall and I was unsure of the service I would receive because it’s a 10 year old car and I have never done business with this dealership. My experience was pleasant, understanding and the problem was corrected with the utmost courtesy from the service manager to the mechanics waving and wishing me well as I drove out of the garage. I highly recommend this dealership for its servicing of your auto. I will be back!
1/27/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
TAWAS CITY, MI
Richard V|2018 GMC 1500 Sierra
Confirmed Service Customer
1/28/2026
Very satisfying!
1/29/2026
Richard, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. and we hope to see you again soon!
EAST TAWAS, MI
Patricia B|2020 Chevrolet Traverse
Confirmed Service Customer
2/14/2026
Always professional and friendly
OSCODA, MI
Pamela O|2021 Chevrolet Malibu
Confirmed Service Customer
3/6/2026
They took care of the problem I had with my car and that makes me very happy!
3/9/2026
Pamela, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
TURNER, MI
Mac B|2026 Chevrolet Equinox
Confirmed Service Customer
3/31/2026
Great
4/1/2026
Thank you; we appreciate your feedback! We look forward to your next visit! Take care!
COMMERCE TOWNSHIP, MI
Joshuah B|2016 Buick LaCrosse
Confirmed Service Customer
4/6/2026
Always good. Super friendly and helpful
AUSTIN FENSLAU
4/7/2026
Joshuah, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!
SOUTH BRANCH, MI
Kenneth M|2019 Chevrolet Equinox
Confirmed Service Customer
4/10/2026
Jessica was great. Everything went seamless.
JESSICA TREBILCOCK
4/12/2026
Kenneth, thank you for your kind words and this wonderful review!
EAST TAWAS, MI
Thomas D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/11/2026
Service department was good. They got my truck right in and didn't take long to get oil change and tires rotated.
JOSHUAH NASSAN
4/13/2026
We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
OSCODA, MI
Cary F|2021 Buick Encore
Confirmed Service Customer
4/11/2026
Always willing to help if I have special needs Always friendly Good value for money spent I trust them
AUSTIN FENSLAU
4/13/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GLENNIE, MI
Donna S|2017 Buick Enclave
Confirmed Service Customer
4/22/2026
Jessica was amazing, friendly and informative of the process of my repairs. I was very pleased with the attention my car and myself had received. Thank you
EAST TAWAS, MI
Harold W|2025 Chevrolet Trailblazer
Confirmed Sales Customer
2/13/2026
Our sales Professional, Crystal Davis was very helpful in our purchase. She was very patient, yet kept in contact with us. This was our first purchase at Dean Arbour Chevrolet, and thus have not been able to experience the service department yet, but so far, 5 stars.
GRAND LEDGE, MI
April S|2017 Chevrolet Equinox
Confirmed Service Customer
3/9/2026
Good
3/10/2026
April, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENBUSH, MI
Barbara B|2023 Chevrolet Equinox
Confirmed Service Customer
4/2/2026
Dennis, George made the progress, painless,they treated me well!,also the mechanics, that took care of the recall, would continue to recommend them
4/3/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
EAST TAWAS, MI
Ken M|2023 Buick Envision
Confirmed Service Customer
4/5/2026
Staff was courteous and friendly.
JOSHUAH NASSAN
4/7/2026
Ken, your satisfaction is our top priority. We look forward to your next visit! Take care!
MIKADO, MI
Ron S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/14/2026
Same day oil change appointment, quick & courtious.
JOSHUAH NASSAN
4/15/2026
We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
AU GRES, MI
Andrea P|2020 Chevrolet Equinox
Confirmed Service Customer
4/4/2026
Excellent service
EAST TAWAS, MI
Colleen K|2024 Chevrolet Equinox
Confirmed Service Customer
4/20/2026
Just had a tire repair.
JOSHUAH NASSAN
4/21/2026
Colleen, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
NATIONAL CITY, MI
Robert B|2022 Chevrolet Equinox
Confirmed Service Customer
4/22/2026
Was fine
TURNER, MI
Joshuah N|2016 Buick LaCrosse
Confirmed Service Customer
2/25/2026
I've been having issues with my transmission skipping and got a transmission flush done. Since then vehicle is driving great. Very professional and friendly employees across the board. Wouldn't take my vehicle anywhere else
SOUTH BRANCH, MI
Mary F|2023 Chevrolet Traverse
Confirmed Service Customer
3/5/2026
Dean Arbour was the best to work with, I would recommend them to anyone.
3/6/2026
Mary, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
GLENNIE, MI
James E|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/5/2026
Never got a response to what my truck service, All they were wanting to know if the Truck was ever serviced there!
3/6/2026
James, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TAWAS CITY, MI
Kim E|2021 Chevrolet Equinox
Confirmed Service Customer
3/8/2026
After doing research, I do not want the fuel injector service done. I will address this again should I have problems in the future. Thank you.
3/10/2026
Kim, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
TAWAS CITY, MI
Andrea P|2020 Chevrolet Equinox
Confirmed Service Customer
3/20/2026
Josh in service provided excellent customer service and was very helpful.
EAST TAWAS, MI
Michael S|2026 Chevrolet Colorado
Confirmed Service Customer
4/1/2026
Fabulous
4/1/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
EAST TAWAS, MI
Debra W|2024 Chevrolet Traverse
Confirmed Service Customer
2/4/2026
Nice friendly people and fast efficient service!
NATIONAL CITY, MI
Joshuah N|2016 Buick LaCrosse
Confirmed Service Customer
2/4/2026
Friendly. Professional and efficient
SOUTH BRANCH, MI
Mary F|2026 Chevrolet Traverse
Confirmed Sales Customer
3/17/2026
Everyone was great at Dean Arbour Chevrolet, they always take great care of me and I would recommend them to everyone looking for a new or pre-owned car.
DENNIS SHUFELT
3/18/2026
Mark, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GLENNIE, MI
Marilyn C|2024 Chevrolet Blazer
Confirmed Service Customer
3/28/2026
Excellent service !
TAWAS CITY, MI
Wendy I|2011 Chevrolet Equinox
Confirmed Service Customer
4/20/2026
Everything was great !
AUSTIN FENSLAU
4/21/2026
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
TAWAS CITY, MI
Judy A|2024 Chevrolet Equinox
Confirmed Service Customer
4/15/2026
Very nice people
JESSICA TREBILCOCK
4/15/2026
Judy, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Dean Arbour Chevrolet, INC.
SOUTH BRANCH, MI
Pamela R|2022 Chevrolet Equinox
Confirmed Service Customer
4/23/2026
They do a thorough job at the inspection.
JAMES MEADOWS
4/24/2026
Your satisfaction is our top priority. We hope to see you soon!
SAINT HELEN, MI
Jon G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/26/2025
Spending that kind of money is stressful. You made me feel comfortable throughout the process.
SKYLAR SHERMAN
9/29/2025
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
EAST TAWAS, MI
Randy B|2026 Chevrolet Equinox
Confirmed Sales Customer
11/9/2025
Everyone is great
DENNIS SHUFELT
11/9/2025
Randy, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
HALE, MI
April S|2017 Chevrolet Equinox
Confirmed Service Customer
12/9/2025
Guys were very kind and helpful. Explained in detail with terms I could understand.
12/9/2025
April, we're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!
GREENBUSH, MI
John C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/12/2026
On time and service oriented
1/13/2026
John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
OSCODA, MI
Alan S|2017 GMC Terrain
Confirmed Service Customer
1/25/2026
The service department. Wanted me to pay $600 for a coolant flush to fix my heat, which I knew was not the problem. I pointed them into the direction of checking the blend door/blend door actuator. (Which is located behind the glove box and only has 3 screws holding it in). They claimed they checked that, but if they had they would have found a broken blend door. The computer would show that everything is working properly, but with the door it’s self being broken, the actuator can spin, it just won’t do anything. I am currently working on changing it myself.
1/27/2026
We regret to hear that your experience with us was not a more positive one. Please reach out to us at (989) 362-3403 when you can so we can address this situation directly. Thank you and have a great day.
OSCODA, MI
Michael F|2024 Chevrolet Traverse
Confirmed Service Customer
2/18/2026
Do not take my Traverse anywhere else! The team at Dean Arbour Chevy are the best!
PINCONNING, MI
Robert S|2016 Chevrolet Colorado
Confirmed Service Customer
2/24/2026
Good
HALE, MI
Steven W|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/13/2026
Friendly and helpful
AUSTIN FENSLAU
4/14/2026
Steven, thank you for your kind words and this wonderful review! We hope to see you soon!
WEST BRANCH, MI