Our Reviews
Nancy E|2025 Chevrolet Equinox
Confirmed Service Customer
3/20/2026
Was very excited to get an appointment to get my oil changed same day with a very respectable gentleman- Josh.
3/21/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NATIONAL CITY, MI
Andrea P|2020 Chevrolet Equinox
Confirmed Service Customer
3/20/2026
Josh in service provided excellent customer service and was very helpful.
EAST TAWAS, MI
James C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/11/2025
Great workmanship, service and fair pricing
9/12/2025
James, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
PRESCOTT, MI
James S|2025 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
Did not listen to me as to prob and did not fix it
9/9/2025
James, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (989) 362-3403 when you have a chance. Thank you, and we look forward to hearing from you.
GREENBUSH, MI
Linda H|2020 Chevrolet Blazer
Confirmed Service Customer
9/8/2025
Employees were very kind, extremely efficient and helpful. Didn’t push unnecessary services but gave me options and suggestions.
9/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
EAST TAWAS, MI
Margaret W|2024 Chevrolet Trax
Confirmed Service Customer
9/18/2025
In May 2025 I brought my Chevy Trax for an oil change. After checking the fluids in Sept, it was realized too much oil was added in May. After reviewing the issue with service manager, Jim Meadow, he immediately corrected the issue by re-servicing my Trax with new oil change at no cost to me.
9/21/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
OSCODA, MI
Charlotte D|2026 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
Fantastic
9/22/2025
Charlotte, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. - Service and we hope to see you again soon!
NATIONAL CITY, MI
Jon G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/26/2025
Spending that kind of money is stressful. You made me feel comfortable throughout the process.
SKYLAR SHERMAN
9/29/2025
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
EAST TAWAS, MI
Barbara-Jean H|2024 Chevrolet Malibu
Confirmed Sales Customer
10/7/2025
I've been dealing with everyone at Dean Arbour Chevrolet for years and they go above and beyond to provide world class sales and service. Thank you Dennis so much for your help getting my new Malibu.
DENNIS SHUFELT
10/8/2025
Barbara, we're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TAWAS CITY, MI
James C|2025 Chevrolet Blazer
Confirmed Sales Customer
10/8/2025
The Sales Department was very knowledgeable and very helpful in finalizing our purchase of. 2025 Chevy Blazer.
DENNIS SHUFELT
10/10/2025
James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
OSCODA, MI
Susan M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/17/2025
Great experience overall! Dennis and George, as well as all the office staff are great!
DENNIS SHUFELT
10/20/2025
We're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC. If you have any further questions, please give us a call. We're always happy to help!
ALPENA, MI
Michael R|2026 Chevrolet Colorado
Confirmed Sales Customer
10/17/2025
All my questions were answered and everything went smoothly.
SKYLAR SHERMAN
10/20/2025
Michael, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
OSCODA, MI
Brian H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/22/2025
After a little confusion on what was causing the brake pad warning, it was determined that the rear rotors and pads needed to be replaced. The brake job and oil change was completed in less than two hours.
10/22/2025
Brian, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
WALLED LAKE, MI
Nancy B|2026 Chevrolet Traverse
Confirmed Sales Customer
10/26/2025
We had a positive experience with our salesperson Crystal. She did an excellent job from start to finish.
CRYSTAL DAVIS
10/27/2025
Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Arbour Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
TAWAS CITY, MI
Annette H|2025 Chevrolet Blazer
Confirmed Service Customer
10/6/2025
Excellent service. Prompt
10/7/2025
Annette, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
EAST TAWAS, MI
Kane K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/6/2025
Nice waiting room..service was quick.
10/7/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
TAWAS CITY, MI
Marilyn H|2022 Buick Encore GX
Confirmed Service Customer
10/8/2025
Had to take vehicle back to get shifter fixed and cruise control fixed.
10/11/2025
Marilyn, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
OSCODA, MI
Won-Suk D|2026 Chevrolet Equinox
Confirmed Sales Customer
10/8/2025
Dennis did a Great Job, selling us the car. He helped to get everything setup and on the road, thankyou.
DENNIS SHUFELT
10/11/2025
We're happy to hear you had such a positive experience with Dennis! Feel free to reach out to us if you need anything. Have a wonderful day.
NATIONAL CITY, MI
Gary T|2014 Chevrolet Corvette
Confirmed Service Customer
10/17/2025
Josh did a great job in getting me and keeping me informed about what needed to be done. The technician located the problem and got me back on the road a record time! Thank you
10/19/2025
Gary, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
OSCODA, MI
Robin M|2023 Chevrolet Colorado
Confirmed Service Customer
10/17/2025
Scheduled oil change and tire rotation. It took 1 hour and 45 minutes. Our appointment was scheduled for noon. An employee told us not to schedule at lunch. We didn’t choose the time but feel the time we sat waiting was ridiculous
10/19/2025
Robin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (989) 362-3403 to discuss your concerns, as your satisfaction is of utmost importance to us.
WEST BRANCH, MI
Lucille L|2019 Chevrolet Equinox
Confirmed Service Customer
10/23/2025
Got great information on a new vehicle while waiting for an oil change.
10/26/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
HALE, MI
John B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/24/2025
Excellent service
10/27/2025
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
TAWAS CITY, MI
Michael D|2026 Chevrolet Equinox
Confirmed Sales Customer
9/24/2025
Everything about my purchase was exceptional. Salesman Dennis Shufelt and Manager George Hill couldn’t have a done a better job. Dennis did not at anytime put any pressure on the purchase and answered all questions thoroughly. He was very patient explaining the tech that the car was capable of even when I brought my wife in to pick the car up. George Hill was as usual very thorough with finalizing the paperwork. I’ve been coming to this dealership for years for maintenance on my pickup and can’t say enough about the service I get from the service department to the office staff to the managers.
DENNIS SHUFELT
9/24/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. and we hope to see you again soon!
OSCODA, MI
Gary G|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/22/2025
Good
10/22/2025
Gary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
AU GRES, MI
Gail K|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/25/2025
They were on time. Easy on line appointments. Courteous. I am a relatively new widow and I bring my car back to the dealership because I trust them to not cheat me.
10/27/2025
Gail, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
OSCODA, MI
Julie D|2024 Chevrolet Equinox
Confirmed Service Customer
12/5/2025
Everyone is polite and helpful.
12/6/2025
Julie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
Gregory H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/18/2025
Had an oil change and tire rotation. Done in a very timely manner. Great staff.
12/19/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH BRANCH, MI
Jeremie R|2025 Chevrolet Traverse
Confirmed Sales Customer
9/7/2025
All of the people I have dealt with have been very informative, quick to respond, and helped me with any / all questions I had. Everything went smooth and made my family very happy.
COLE PENDRED
9/8/2025
Jeremie, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWOSSO, MI
Agnes B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/12/2025
Treated me with courtesy and respect!
COLE PENDRED
9/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH LYON, MI
Grant B|2026 Chevrolet Equinox
Confirmed Sales Customer
10/2/2025
Skyler did great George and Kevin We are returning customers because we get treated right by Dean Arbor , Sklyer, George and anyone we have ever talked to at the dealership .
SKYLAR SHERMAN
10/6/2025
Grant, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NATIONAL CITY, MI
John L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/12/2025
Dennis Shufelt and the team were top notch in being helpful
DENNIS SHUFELT
10/13/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Arbour Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!
PRESQUE ISLE, MI
Michael R|2026 Chevrolet Colorado
Confirmed Service Customer
11/5/2025
It was great!
11/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
OSCODA, MI
Ronald L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/18/2025
The complete leasing process went smoothly, was completely satisfied with everything. I would highly recommend Dean Arbour dealership to anyone. R L
SKYLAR SHERMAN
12/19/2025
Ronald, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. and we hope to see you again soon!
NATIONAL CITY, MI
Alfred W|2020 Chevrolet Equinox
Confirmed Service Customer
11/7/2025
Courteous and knowledgeable associates, body repairs were well done in a timely manor. Good Job.
11/10/2025
Alfred, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENBUSH, MI
Gail K|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/7/2025
Crystal was kind, professional and informed.
CRYSTAL DAVIS
11/10/2025
Gail, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
Robert M|2022 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Was ok
12/8/2025
Robert, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
TURNER, MI
Donald T|2025 Chevrolet Equinox
Confirmed Service Customer
1/1/2026
Dean Arbour always tries their best to help.
1/2/2026
Donald, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
EAST TAWAS, MI
Kevin S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/1/2026
I called on short notice and they were able to get me in for an oil change. As always the service department was friendly and professional and got me in right away.
1/2/2026
Thank you for choosing Dean Arbour Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
OSCODA, MI
Mark M|2024 Chevrolet Colorado
Confirmed Service Customer
10/23/2025
Good service.
10/25/2025
Mark, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NATIONAL CITY, MI
Randy B|2026 Chevrolet Equinox
Confirmed Sales Customer
11/9/2025
Everyone is great
DENNIS SHUFELT
11/9/2025
Randy, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
HALE, MI
Laurie C|2020 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Purchased my car here and have had outstanding service each visit-
11/25/2025
Anne, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. We sincerely value your business and look forward to your next visit!
OSCODA, MI
Therese M|2022 Chevrolet Trailblazer
Confirmed Service Customer
11/17/2025
Good as usual
11/18/2025
Therese, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
OSCODA, MI
Tom T|2025 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
Took care of me right away.
12/16/2025
Tom, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
AU GRES, MI
Jason L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/5/2026
From start to finish, everything went smoothly, and I couldn't be happier with my purchase. Dennis was incredibly helpful in understanding our needs and ensuring we found the perfect vehicle that matched what we were looking for. His friendly demeanor made the whole process enjoyable! Additionally, George made financing straightforward and hassle-free, which is always appreciated when making such an important decision. Thank you for providing such excellent service; it truly made all the difference in our car-buying journey!
DENNIS SHUFELT
1/6/2026
Jason, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dean Arbour Chevrolet, INC. We do hope we can be of assistance in the future. Take care!
TAWAS CITY, MI
James H|2024 GMC Acadia
Confirmed Service Customer
1/12/2026
awesome as usual
1/12/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHESTERFIELD, MI
George T|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/15/2026
Very satisfied
1/15/2026
George, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. and we hope to see you again soon!
OSCODA, MI
Richard W|2025 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
Everyone was very helpful
1/21/2026
Richard, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
TAWAS CITY, MI
Lorne M|2026 Chevrolet Equinox
Confirmed Sales Customer
9/9/2025
Dennis was super helpful in the buying process. I will recommend him to everyone I know.
DENNIS SHUFELT
9/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
OSCODA, MI
Karen Y|2025 Chevrolet Equinox
Confirmed Service Customer
9/10/2025
Dropped off my vehicle and it was ready ahead of time.
9/11/2025
Karen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
EAST TAWAS, MI
Neil W|2026 Chevrolet Silverado 1500
Confirmed Service Customer
10/20/2025
The lady’s at the body shop were awesome! The repairs were done on time and work was top notch! Thank you!
10/21/2025
Neil, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
NATIONAL CITY, MI
John H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/23/2025
I was in and out. Service was fast, excellent!
10/26/2025
We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.
WESTLAND, MI
April S|2017 Chevrolet Equinox
Confirmed Service Customer
12/9/2025
Guys were very kind and helpful. Explained in detail with terms I could understand.
12/9/2025
April, we're glad to hear you found our staff was so knowledgeable and helpful! Until the next time we meet, take care!
GREENBUSH, MI
Gary G|2024 GMC Sierra 1500
Confirmed Service Customer
12/16/2025
Good jobs Fast on time
12/18/2025
Gary, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
TAWAS CITY, MI
Thomas R|2018 Chevrolet Cruze
Confirmed Service Customer
1/12/2026
Great service! Quick!
1/12/2026
Thomas, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STANDISH, MI
Mark D|2024 Chevrolet Colorado
Confirmed Service Customer
2/2/2026
Great service
AUSTIN FENSLAU
2/3/2026
Mark, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Dean Arbour Chevrolet, INC. - Service
NATIONAL CITY, MI
Michael M|2024 GMC Acadia
Confirmed Service Customer
2/4/2026
Fantastic Everyone very helpful
OSCODA, MI
HAROLD W|2025 Chevrolet Trailblazer
Confirmed Sales Customer
2/13/2026
Our sales Professional, Crystal Davis was very helpful in our purchase. She was very patient, yet kept in contact with us. This was our first purchase at Dean Arbour Chevrolet, and thus have not been able to experience the service department yet, but so far, 5 stars.
CRYSTAL DAVIS
2/15/2026
Harold, we're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRAND LEDGE, MI
Marilyn H|2022 Buick Encore GX
Confirmed Service Customer
12/24/2025
Friendly service.
12/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
OSCODA, MI
Steve B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
Excellent service
12/31/2025
Steve, thank you for sharing your positive experience! We look forward to your next visit! Take care!
TAWAS CITY, MI
Gregory H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/30/2026
Excellent service. Went to get an appointment for brakes, rotors, filters and alignment. Dropped my truck off that day and it was done the next day.
SOUTH BRANCH, MI
Debra K|2024 Chevrolet Traverse
Confirmed Service Customer
2/4/2026
Nice friendly people and fast efficient service!
JOSHUAH NASSAN
2/7/2026
Debra, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!
NATIONAL CITY, MI
Joshuah B|2016 Buick LaCrosse
Confirmed Service Customer
2/4/2026
Friendly. Professional and efficient
AUSTIN FENSLAU
2/7/2026
Joshuah, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTH BRANCH, MI
Alfred W|2020 Chevrolet Equinox
Confirmed Service Customer
2/6/2026
Great work, courteous, friendly.
LESLIE OLIVER
2/10/2026
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
GREENBUSH, MI
Joshuah B|2016 Buick LaCrosse
Confirmed Service Customer
2/25/2026
I've been having issues with my transmission skipping and got a transmission flush done. Since then vehicle is driving great. Very professional and friendly employees across the board. Wouldn't take my vehicle anywhere else
AUSTIN FENSLAU
2/28/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTH BRANCH, MI
KEITH N|2026 Chevrolet Traverse
Confirmed Sales Customer
3/4/2026
Very knowledgeable salesman Dennis had a very good experience would definitely pass the word how through & polite everyone was this was our third vehicle 2 Traverses & 1 Trail boss truck in since 2021 Would defiantly recommend yous
DENNIS SHUFELT
3/6/2026
Keith, we're happy to hear you had such a positive experience with Dennis! Thanks for the recommendation, and have an amazing day!
HARRISVILLE, MI
April R|2017 Chevrolet Equinox
Confirmed Service Customer
3/9/2026
Good
AUSTIN FENSLAU
3/10/2026
April, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREENBUSH, MI
MARY F|2026 Chevrolet Traverse
Confirmed Sales Customer
3/17/2026
Everyone was great at Dean Arbour Chevrolet, they always take great care of me and I would recommend them to everyone looking for a new or pre-owned car.
DENNIS SHUFELT
3/18/2026
Mark, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GLENNIE, MI
Linda P|2023 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
Easy making appointment with time good for me . Got me on time and job done .
12/13/2025
Linda, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OSCODA, MI
Katheryn M|2024 Chevrolet Traverse
Confirmed Service Customer
12/18/2025
We were taking our car thru the car wash and all the bells and whistles went off. It was a Saturday and we were not sure if the dealership was open but it was right across the street. We pulled in and they immediately did a computer check and cleared the error and fixed the issue. So glad we bought local and have such a great team at the dealership.
12/19/2025
Katheryn, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
EAST TAWAS, MI
John C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/12/2026
On time and service oriented
1/13/2026
John, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
OSCODA, MI
Robert E|2016 Chevrolet Colorado
Confirmed Service Customer
2/24/2026
Good
JOSHUAH NASSAN
2/27/2026
Robert, thank you; we appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do!
HALE, MI
Donald F|2019 Chevrolet Equinox
Confirmed Service Customer
3/23/2026
The mechanics were knowledgeable and explained the corrective actions (and associated costs) to the couple problems were found. They were polite and treated me well. So far, I have been treated very well since I purchased this vehicle from this dealership.
JOSHUAH NASSAN
3/25/2026
Donald, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.
OSCODA, MI
SHANNON B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
3/23/2026
I had a wonderful experience! Skylar Sherman was an excellent salesman and an honest young man. I have a disability and he worked around that to make my experience comfortable and pain free. I feel that I got excellent treatment from everyone I met and I am looking forward to the next 3 years with my Trailblazer in the color that I always wanted!!....thank you so much!..It was wonderful to see Ms Haley Chapleski while I was there. She is such a fantastic executive manager She really cares about her customers and treats everyone with such grace and resspect. Thank you again for another great ride!! Sincerely, Shannon Busha
SKYLAR SHERMAN
3/25/2026
We're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC. If you have any further questions, please give us a call. We're always happy to help!
EAST TAWAS, MI
Ken M|2023 Buick Envision
Confirmed Service Customer
4/5/2026
Staff was courteous and friendly.
JOSHUAH NASSAN
4/7/2026
Ken, your satisfaction is our top priority. We look forward to your next visit! Take care!
MIKADO, MI
Richard D|2020 Chevrolet Blazer
Confirmed Service Customer
10/24/2025
I have always received outstanding service, and this was no exception, Great Job!
10/26/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
NATIONAL CITY, MI
George F|2022 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
Ok
11/6/2025
George, we really appreciate your feedback! We hope to see you soon!
EAST TAWAS, MI
Linda S|2025 Chevrolet Equinox
Confirmed Service Customer
11/7/2025
Very friendly and quick service
11/9/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
EAST TAWAS, MI
Robert H|2021 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
Service was very good; your people were every helpful.
11/23/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Arbour Chevrolet, INC. - Service! If you have any further questions, please give us a call. We're always happy to help!
NATIONAL CITY, MI
Joseph A|2026 Chevrolet Equinox
Confirmed Service Customer
1/2/2026
Just super special
1/3/2026
Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
OSCODA, MI
Gary R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/16/2026
it was a long time to get the oil change and tire rotation noone was waiting sorry
1/20/2026
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (989) 362-3403 when you have a chance. Thank you, and we look forward to hearing from you.
ALPENA, MI
Alan S|2017 GMC Terrain
Confirmed Service Customer
1/25/2026
The service department. Wanted me to pay $600 for a coolant flush to fix my heat, which I knew was not the problem. I pointed them into the direction of checking the blend door/blend door actuator. (Which is located behind the glove box and only has 3 screws holding it in). They claimed they checked that, but if they had they would have found a broken blend door. The computer would show that everything is working properly, but with the door it’s self being broken, the actuator can spin, it just won’t do anything. I am currently working on changing it myself.
1/27/2026
We regret to hear that your experience with us was not a more positive one. Please reach out to us at (989) 362-3403 when you can so we can address this situation directly. Thank you and have a great day.
OSCODA, MI
Mac E|2026 Chevrolet Equinox
Confirmed Service Customer
3/31/2026
Great
JAMES MEADOWS
4/1/2026
Thank you; we appreciate your feedback! We look forward to your next visit! Take care!
COMMERCE TOWNSHIP, MI
Ronald O|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/4/2026
It good
FLUSHING, MI
Robin L|2023 Chevrolet Colorado
Confirmed Service Customer
2/27/2026
Work was done quickly. Thanks
JOSHUAH NASSAN
3/2/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
WEST BRANCH, MI
Michael F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/2/2026
To slow for work being done.
AUSTIN FENSLAU
3/4/2026
Thank you for your feedback. Our Service Manager, Jim Meadows, spoke with you and understands you are used to quick lubes while our process is a full multi point inspection, which can take longer. We appreciate your patience and the opportunity to service your vehicle. If you have any other questions, please don't hesitate to call us at (989) 362-3403.
GLENNIE, MI
Mary E|2023 Chevrolet Traverse
Confirmed Service Customer
3/5/2026
Dean Arbour was the best to work with, I would recommend them to anyone.
LESLIE OLIVER
3/6/2026
Mary, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
GLENNIE, MI
James E|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/5/2026
Never got a response to what my truck service, All they were wanting to know if the Truck was ever serviced there!
AUSTIN FENSLAU
3/6/2026
James, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TAWAS CITY, MI
Barbara A|2022 Chevrolet Equinox
Confirmed Service Customer
3/6/2026
Was very nice made appointment went in got my car serviced and left no problems
AUSTIN FENSLAU
3/7/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
TAWAS CITY, MI
Marilyn A|2024 Chevrolet Blazer
Confirmed Service Customer
3/28/2026
Excellent service !
AUSTIN FENSLAU
3/30/2026
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
TAWAS CITY, MI
Michael S|2026 Chevrolet Colorado
Confirmed Service Customer
4/1/2026
Fabulous
4/1/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
EAST TAWAS, MI
Joshuah B|2016 Buick LaCrosse
Confirmed Service Customer
4/6/2026
Always good. Super friendly and helpful
AUSTIN FENSLAU
4/7/2026
Joshuah, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!
SOUTH BRANCH, MI
Wendy I|2011 Chevrolet Equinox
Confirmed Service Customer
4/20/2026
Everything was great !
AUSTIN FENSLAU
4/21/2026
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
TAWAS CITY, MI
Donna S|2017 Buick Enclave
Confirmed Service Customer
4/22/2026
Jessica was amazing, friendly and informative of the process of my repairs. I was very pleased with the attention my car and myself had received. Thank you
EAST TAWAS, MI
John Z|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/15/2025
Took care of all my needs quickly and very family friendly !
12/15/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
TAWAS CITY, MI
Stephen T|2026 Chevrolet Blazer
Confirmed Sales Customer
12/15/2025
Extended coverages were never disclosed till signing of the purchase contract. I feel the information should have been available before hand to allow to make a better informed decision.
CRYSTAL DAVIS
12/16/2025
Stephen, thank you; we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (989) 362-3403 when you have a chance. Thank you, and we look forward to hearing from you.
EAST TAWAS, MI
Richard V|2018 GMC 1500 Sierra
Confirmed Service Customer
1/28/2026
Very satisfying!
1/29/2026
Richard, your satisfaction is important to us, so we want to sincerely thank you for choosing Dean Arbour Chevrolet, INC. and we hope to see you again soon!
EAST TAWAS, MI
Penny M|2024 Chevrolet Traverse
Confirmed Service Customer
1/31/2026
Very pleasant staff, efficient use of time.
HALE, MI
Patricia H|2020 Chevrolet Traverse
Confirmed Service Customer
2/14/2026
Always professional and friendly
JOSHUAH NASSAN
2/16/2026
Patricia, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
William F|2024 Chevrolet Equinox
Confirmed Service Customer
2/17/2026
No surprises.
JAMES MEADOWS
2/17/2026
William, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
AU GRES, MI
Martin J|2025 Chevrolet Trax
Confirmed Service Customer
2/23/2026
Got right in and once I was over to the service desk, it was taken around the corner to be worked on. Service was VERY fast- oil change, tire rotation, and inspection; I was not ready to go! Prepaid oil change was a good idea to purchase.
JOSHUAH NASSAN
2/26/2026
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
TAWAS CITY, MI
Ron P|2025 GMC Sierra 1500
Confirmed Service Customer
3/30/2026
first time there, had oil change, very friendly team there.
AUSTIN FENSLAU
3/31/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
HALE, MI
Judy A|2024 Chevrolet Equinox
Confirmed Service Customer
4/15/2026
Very nice people
JESSICA TREBILCOCK
4/15/2026
Judy, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Dean Arbour Chevrolet, INC.
SOUTH BRANCH, MI
Pamela R|2022 Chevrolet Equinox
Confirmed Service Customer
4/23/2026
They do a thorough job at the inspection.
JAMES MEADOWS
4/24/2026
Your satisfaction is our top priority. We hope to see you soon!
SAINT HELEN, MI
Barbara M|2025 Chevrolet Equinox
Confirmed Service Customer
1/1/2026
Everyone there are so friendly and helpful.
1/2/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
OSCODA, MI
Thomas R|2023 Chevrolet Traverse
Confirmed Service Customer
1/1/2026
Everyone is always very personalble
1/1/2026
Thomas, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
Robert L|2022 Chevrolet Colorado
Confirmed Service Customer
1/18/2026
Great service. Easy to work with.
1/18/2026
Robert, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
NATIONAL CITY, MI
Ann W|2026 Chevrolet Equinox
Confirmed Service Customer
1/22/2026
Great service friendly
1/23/2026
We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Dean Arbour Chevrolet, INC.
NATIONAL CITY, MI
Sam H|2014 GMC Acadia
Confirmed Service Customer
1/26/2026
I brought my car in for a recall and I was unsure of the service I would receive because it’s a 10 year old car and I have never done business with this dealership. My experience was pleasant, understanding and the problem was corrected with the utmost courtesy from the service manager to the mechanics waving and wishing me well as I drove out of the garage. I highly recommend this dealership for its servicing of your auto. I will be back!
1/27/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
TAWAS CITY, MI
Michael R|2024 Chevrolet Traverse
Confirmed Service Customer
2/18/2026
Do not take my Traverse anywhere else! The team at Dean Arbour Chevy are the best!
JAMES MEADOWS
2/18/2026
We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
PINCONNING, MI
Mary K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/30/2026
They had me charged for my work and I was underneath warranty so they had to redo paperwork and they’re supposed to mail me a copy of the paperwork
AUSTIN FENSLAU
4/1/2026
Hi Mary, our Service Manager, Jim Meadows, just spoke with you to discuss this. Your paperwork was sent out, and you should be receiving it soon if you have not already. Please call us at (989) 362-3403 if you have any other questions.
WHITTEMORE, MI
Robert B|2022 Chevrolet Equinox
Confirmed Service Customer
4/22/2026
Was fine
JOSHUAH NASSAN
4/24/2026
Robert, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TURNER, MI
Gregory H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/25/2026
I had an oil change and tire rotation, was in and out without a long wait. Service department was very polite and friendly.
AUSTIN FENSLAU
4/25/2026
Gregory, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
SOUTH BRANCH, MI
Jacob J|2013 Chevrolet 1500 Suburban
Confirmed Service Customer
2/20/2026
Austin was my service writer. He did a great job with explaining what they were going to do and about how long it was going to take.
AUSTIN FENSLAU
2/22/2026
Jacob, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
TAWAS CITY, MI
Richard K|2017 Chevrolet Traverse
Confirmed Service Customer
2/20/2026
Always a good experience !
AUSTIN FENSLAU
2/23/2026
Richard, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
GLENNIE, MI
Nancy R|2025 Chevrolet Equinox
Confirmed Service Customer
3/20/2026
Was very excited to get an appointment to get my oil changed same day with a very respectable gentleman- Josh.
JOSHUAH NASSAN
3/21/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NATIONAL CITY, MI
John E|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
3/30/2026
Great service. Always pleased with the service department.
JOSHUAH NASSAN
4/1/2026
John, thank you so much for your positive comments about Dean Arbour Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!
TAWAS CITY, MI
Kenneth M|2019 Chevrolet Equinox
Confirmed Service Customer
4/10/2026
Jessica was great. Everything went seamless.
JESSICA TREBILCOCK
4/12/2026
Kenneth, thank you for your kind words and this wonderful review!
EAST TAWAS, MI
Thomas D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/11/2026
Service department was good. They got my truck right in and didn't take long to get oil change and tires rotated.
JOSHUAH NASSAN
4/13/2026
We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
OSCODA, MI
Cary F|2021 Buick Encore
Confirmed Service Customer
4/11/2026
Always willing to help if I have special needs Always friendly Good value for money spent I trust them
AUSTIN FENSLAU
4/13/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GLENNIE, MI
John D|2023 Chevrolet Suburban 1500
Confirmed Service Customer
4/30/2026
Very informative and gracious.
AUSTIN FENSLAU
5/1/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
EAST TAWAS, MI
Russell L|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
5/3/2026
Problem was solved . Two hours . I find that excellent .
AUSTIN FENSLAU
5/3/2026
Russell, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
ALPENA, MI
Randy B|2026 Chevrolet Equinox
Confirmed Service Customer
1/1/2026
Lesley is awesome! She makes an unpleasant situation feel ok.
1/2/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
HALE, MI
Joshuah N|2016 Buick LaCrosse
Confirmed Service Customer
1/14/2026
Professional and caring about my concerns
1/14/2026
Joshuah, thank you so much for your positive comments about Dean Arbour Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
SOUTH BRANCH, MI
Wendy P|2018 Chevrolet Equinox
Confirmed Service Customer
1/17/2026
They do a great job very knowledgeable & friendly.
1/18/2026
Wendy, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
TAWAS CITY, MI
HELENE P|2026 Chevrolet Equinox
Confirmed Sales Customer
2/12/2026
I always have a fun time with the people there! Always a GREAT experience!! Everyone is very knowledgeable & very helpful. Good people & Good experience so I will always recommend purchasing from there
DENNIS SHUFELT
2/14/2026
Helene, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Arbour Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
Pamela A|2021 Chevrolet Malibu
Confirmed Service Customer
3/6/2026
They took care of the problem I had with my car and that makes me very happy!
JOSHUAH NASSAN
3/9/2026
Pamela, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
TURNER, MI
Kim D|2021 Chevrolet Equinox
Confirmed Service Customer
3/8/2026
After doing research, I do not want the fuel injector service done. I will address this again should I have problems in the future. Thank you.
JOSHUAH NASSAN
3/10/2026
Kim, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
TAWAS CITY, MI
Barbara B|2023 Chevrolet Equinox
Confirmed Service Customer
4/2/2026
Dennis, George made the progress, painless,they treated me well!,also the mechanics, that took care of the recall, would continue to recommend them
4/3/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
EAST TAWAS, MI
Steven W|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/13/2026
Friendly and helpful
AUSTIN FENSLAU
4/14/2026
Steven, thank you for your kind words and this wonderful review! We hope to see you soon!
WEST BRANCH, MI
Michael O|2026 Chevrolet Colorado
Confirmed Service Customer
5/10/2026
Everyone at Dean Arbor Chevrolet was very helpful and made me want to come back again for the next check up
JOSHUAH NASSAN
5/11/2026
Michael, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
OSCODA, MI
Casandra L|2024 Chevrolet Equinox
Confirmed Service Customer
5/6/2026
Prompt service!
JOSHUAH NASSAN
5/7/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
EAST TAWAS, MI
Brian W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/6/2026
I alway sappreciate the service here.
JOSHUAH NASSAN
5/7/2026
Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
FOWLERVILLE, MI
Andrea S|2022 Chevrolet Trax
Confirmed Service Customer
5/6/2026
Great job as always
JOSHUAH NASSAN
5/7/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
FRASER, MI
John C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/6/2026
Always friendly and competent
JOSHUAH NASSAN
5/7/2026
John, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
PAULINE J|2026 Chevrolet Equinox
Confirmed Sales Customer
5/11/2026
Dennis was extremely informative on going through the process. Also, going over the vehicle step by step and setting up everything the way I wanted. Great job Dennis.
DENNIS SHUFELT
5/12/2026
We're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
ROSE CITY, MI
James W|2024 Chevrolet Blazer
Confirmed Service Customer
5/11/2026
Excellent service, as always!
JOSHUAH NASSAN
5/13/2026
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
OSCODA, MI
Alana J|2019 Chevrolet Equinox
Confirmed Service Customer
5/11/2026
Girls did a great job
JAMES MEADOWS
5/13/2026
Alana, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
KEY WEST, FL
Michael S|2026 Chevrolet Trailblazer
Confirmed Service Customer
5/25/2026
Overall ok except I was told the car would be washed and it wasn’t or… it was a bad one.
JOSHUAH NASSAN
5/25/2026
We appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (989) 362-3403 when you have a chance. Thank you, and we look forward to hearing from you.
EAST TAWAS, MI
Brian W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/15/2026
Freindly and efficient service.
JOSHUAH NASSAN
6/16/2026
Brian, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
FOWLERVILLE, MI
HUGH G|2026 Chevrolet Equinox
Confirmed Sales Customer
6/15/2026
We are very happy with our experience with the dealership. The employees are pleasant, seem very knowledgeable and are helpful.
CRYSTAL DAVIS
6/15/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FAIRVIEW, MI
Colleen K|2024 Chevrolet Equinox
Confirmed Service Customer
4/20/2026
Just had a tire repair.
JOSHUAH NASSAN
4/21/2026
Colleen, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
NATIONAL CITY, MI
PAMELA K|2026 Chevrolet Trailblazer
Confirmed Sales Customer
5/1/2026
Dennis was awesome! He was very knowledgeable, helpful & never pushy!!!
DENNIS SHUFELT
5/2/2026
Pamela, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
EAST TAWAS, MI
Joseph D|2023 Chevrolet Equinox
Confirmed Service Customer
5/13/2026
Bought a GM certified used 2023 Equinox RS. After a month the black coating on the chrome rear bumper and grill started falling off. I took it in for oil change and tire rotation and brought the issue to the attention of the service manager at that time. He stated he would pass along the info and issue to the body shop and that they would get back to me in a few days. A week goes by and I didn't hear anything. I stopped in after a week and spoke with the body shop about the issue. They assured me they would get back with me after a few days. Another week goes by. Nothing. I stopped in a THIRD time and spoke with the body shop manager. He has assured me that either GM will cover the warranty and if they won't, that Dean Arbour Chevrolet will cover it. We shall see. Customers shouldn't have to make THREE trips to a dealership for the same issue. My opinion; shifty and shady. I won't be letting this go. I will see this through to the end.
AUSTIN FENSLAU
5/14/2026
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (989) 362-3403 when you have a chance. Thank you, and we look forward to hearing from you.
GLENNIE, MI
DAVID V|2026 Chevrolet Equinox
Confirmed Sales Customer
5/25/2026
Very knowledgable sales person. No pressure. Felt very comfortable with her. Explained everything well.
CRYSTAL DAVIS
5/26/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
EAST TAWAS, MI
Linda W|2020 Chevrolet Blazer
Confirmed Service Customer
6/4/2026
Was treated with kindness, courtesy and respect. Explained things I didn’t understand. Can’t say anything but fantastic things about the service I receive from the service department at Dean Arbor. Josh Nassan is a star!
AUSTIN FENSLAU
6/5/2026
Linda, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EAST TAWAS, MI
Thomas F|2018 Chevrolet Equinox
Confirmed Service Customer
6/30/2026
My experience was excellent, good communication very knowledgeable and professional.
JOSHUAH NASSAN
7/1/2026
Thomas, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
HALE, MI
Patrick M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/2/2026
The service personnel were knowledgeable and friendly.
AUSTIN FENSLAU
7/3/2026
Patrick, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
AU GRES, MI
THOMAS M|2025 Chevrolet Trax
Confirmed Sales Customer
4/27/2026
Crystal was a delight to work with. She gave me a follow up call today. Greatly appreciated
OSCODA, MI
PATRICIA R|2026 Chevrolet Equinox
Confirmed Sales Customer
5/5/2026
My salesman was friendly and helpful. Everyone I met was friendly and knowledgable. The vehicle I wanted was there and the color was perfect.
SETH REICHARD
5/5/2026
Patricia, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
HALE, MI
Ann M|2026 Chevrolet Equinox
Confirmed Service Customer
5/18/2026
Great service
JOSHUAH NASSAN
5/18/2026
Ann, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
NATIONAL CITY, MI
Roderick J|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
5/23/2026
They exceeded my expectations and cleaned inside my truck better than I have.
LESLIE OLIVER
5/25/2026
Roderick, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
FARMINGTON HILLS, MI
Therese K|2022 Chevrolet Trailblazer
Confirmed Service Customer
5/27/2026
I'm always pleased with your service.
JOSHUAH NASSAN
5/28/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
OSCODA, MI
Claudia J|2019 Chevrolet Equinox
Confirmed Service Customer
6/11/2026
As always the service at Dean Arbour is excellent. So friendly and helpful. Thank you Dean Arbour
JOSHUAH NASSAN
6/12/2026
Claudia, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Arbour Chevrolet, INC. - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
MICHAEL M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/18/2026
Great job
DENNIS SHUFELT
6/19/2026
Michael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
OSCODA, MI
Gordon W|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
6/25/2026
I had front breaks replaced. They squeal more now than before.
JOSHUAH NASSAN
6/26/2026
Gordon, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (989) 362-3403 so we can discuss your experience further. We look forward to hearing from you.
OSCODA, MI
Nazih M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/20/2026
Very professional personnel throughout the dealership. They are always willing to accommodate my needs and provide detailed responses to my questions.
AUSTIN FENSLAU
7/22/2026
Nazih, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
EAST TAWAS, MI
Hazel M|2017 Chevrolet Colorado
Confirmed Service Customer
6/23/2026
Always very good
JOSHUAH NASSAN
6/24/2026
Hazel, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
TAWAS CITY, MI
Nancy L|2026 Chevrolet Equinox
Confirmed Service Customer
7/13/2026
They were considerate, and on time know exactly what part I needed and was able to install it
JESSICA TREBILCOCK
7/14/2026
Nancy, we are so happy to read such a great review about Dean Arbour Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NATIONAL CITY, MI
Michael R|2023 Chevrolet Colorado
Confirmed Service Customer
7/23/2026
On time and friendly service
JOSHUAH NASSAN
7/25/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TROY, MI
Andrea P|2020 Chevrolet Equinox
Confirmed Service Customer
3/20/2026
Josh in service provided excellent customer service and was very helpful.
JOSHUAH NASSAN
4/9/2026
We're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC.. We do hope we can be of assistance in the future. Take care!
EAST TAWAS, MI
Andrea P|2020 Chevrolet Equinox
Confirmed Service Customer
4/4/2026
Excellent service
EAST TAWAS, MI
Ron S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/14/2026
Same day oil change appointment, quick & courtious.
JOSHUAH NASSAN
4/15/2026
We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
AU GRES, MI
John F|2020 Chevrolet Traverse
Confirmed Service Customer
6/22/2026
We had an appointment and we got immediate attention from the service desk personnel and the service technician, who explained the procedure and the anticipated results. The procedure was completed within the time allotted. At my request, a tech from the body shop gave us an estimate and scheduled a future appointment. Very professional organization!
JOSHUAH NASSAN
6/23/2026
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
TAWAS CITY, MI
John M|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
6/22/2026
First time to the dealership and was impressed. Staff was very friendly and informative.
JAMES MEADOWS
6/23/2026
John, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
TROY, MI
Brian W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2026
The service advisor explained how I can still use my key fob even after the battery is dead. He also explained what is involved with the 42k maintenance and scheduled an appointment.
JOSHUAH NASSAN
6/27/2026
Brian, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
WALLED LAKE, MI
CHERYL A|2027 Chevrolet Equinox
Confirmed Sales Customer
8/24/2026
Everyone I had encountered spoke to me and didn’t treat me like a dumb female. I felt respected!! In the past I’d walk into a dealership with the hopes and intentions of purchasing a vehicle,,greeted by an arrogant sales person and left. Dean Arbour Team was AMAZING!!!
SKYLAR SHERMAN
8/25/2026
Cheryl, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TAWAS CITY, MI
James A|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/24/2026
Easy to schedule appointments. Attention to detail Very personalized communication
JOSHUAH NASSAN
8/25/2026
Thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
EAST TAWAS, MI
Richard M|2022 Chevrolet Blazer
Confirmed Service Customer
6/3/2026
Everything went well, all the work was done in a timely fashion.
AUSTIN FENSLAU
6/4/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NATIONAL CITY, MI
Ronald A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/10/2026
It was enjoyable didn't get forced into anything
JOSHUAH NASSAN
6/13/2026
Ronald, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
FLUSHING, MI
JOHN O|2026 Chevrolet Equinox
Confirmed Sales Customer
6/18/2026
Dennis was very helpful in finding our car!! Would ask him again!!
DENNIS SHUFELT
6/19/2026
John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NATIONAL CITY, MI
Janice A|2021 Chevrolet Blazer
Confirmed Service Customer
6/29/2026
Timely and professional
JOSHUAH NASSAN
7/1/2026
Janice, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
Ann M|2026 Chevrolet Equinox
Confirmed Service Customer
8/11/2026
Always great service when take either of our vehicles there
JOSHUAH NASSAN
8/12/2026
Ann, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
NATIONAL CITY, MI
Brian W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/17/2026
It was nice that I was provided with a loaner car due to the fact that it took two days to have my vehicle serviced. I don't like the fact that I was charged 3% to use my credit card. I would have needed 2-3 days to transfer funds into my checking account.
JOSHUAH NASSAN
8/18/2026
We appreciate your feedback! We would like the opportunity to make this up to you. Please contact our manager at (989) 362-3403 so we can make your experience a positive one.
WALLED LAKE, MI
Rob R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/19/2026
Quick service and friendly faces
AUSTIN FENSLAU
8/20/2026
Rob, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
CLINTON TWNSHP, MI
William F|2024 Chevrolet Equinox
Confirmed Service Customer
8/26/2026
I have nothing to say
AUSTIN FENSLAU
8/28/2026
William, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
AU GRES, MI
Armin T|2021 GMC 1500 Sierra
Confirmed Service Customer
5/14/2026
Courteous, on time, all personnel, very respectful and welcoming
AUSTIN FENSLAU
5/18/2026
We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
AU GRES, MI
Arlene K|2026 Chevrolet Equinox
Confirmed Service Customer
5/21/2026
I came in for my first oil change on my leased Equinox. They had me in and out within 30 minutes and are always courteous.
AUSTIN FENSLAU
5/21/2026
Arlene, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
HALE, MI
Nancy E|2026 Chevrolet Traverse
Confirmed Service Customer
7/4/2026
This was the first oil change on our 2026 Traverse. A thorough checkup was performed along with the oil change.
AUSTIN FENSLAU
7/6/2026
Nancy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TAWAS CITY, MI
Barbara A|2022 Chevrolet Equinox
Confirmed Service Customer
7/29/2026
Never had a problem getting my car taken of on time.
AUSTIN FENSLAU
7/31/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TAWAS CITY, MI
Brian W|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/19/2026
Great service
JOSHUAH NASSAN
8/19/2026
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
FOWLERVILLE, MI
Marcie L|2024 GMC Acadia
Confirmed Service Customer
8/6/2026
All employees I came in contact with were polite and friendly. Services were quick
AUSTIN FENSLAU
8/7/2026
Marcie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
TAWAS CITY, MI
Gregory H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/15/2026
Was in and out with no problems at all. Great Staff!!!
AUSTIN FENSLAU
8/17/2026
Gregory, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
SOUTH BRANCH, MI
David P|2023 GMC Sierra 1500
Confirmed Service Customer
8/21/2026
Just an oil change,nothing exciting
AUSTIN FENSLAU
8/23/2026
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
OSCODA, MI
Julie A|2024 Chevrolet Equinox
Confirmed Service Customer
8/21/2026
Everyone is always so helpful and friendly.
AUSTIN FENSLAU
8/23/2026
Julie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
OSCODA, MI
Joseph D|2023 Chevrolet Equinox
Confirmed Service Customer
7/2/2026
My wife took our Equinox in for scheduled service if oil change and tire rotation. Prior to that, we both experienced what we could best describe as possible turbo lag and and front brake grinding noise. Upon inspection of these two concerns, the tech was unable to detect turbo lag and stated the brakes rotors or pads were between 2-3mm. We were charged $165 for this because of what the warranty states. No repairs needed. I understand it's in the warranty contract because I read it after the fact. However, I think a better business practice would be to inform your customers of a potential $165 fee if it is determined that no warranty repairs are needed for those issues. It was a bit jarring to receive the news of that charge after my wife was done with the appointment. Dean Arbour should at least give people the opportunity to decline the inspection if they choose to do so. So far, with our two visits to Service, I am not very impressed with how Dean Arbour chooses conduct business on the front end. Sincerely disgruntled, Joseph Mackie
JESSICA TREBILCOCK
7/3/2026
Joseph, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (989) 362-3403 at your earliest convenience to discuss how we can turn your experience into a positive one.
GLENNIE, MI
Armin T|2006 Chevrolet Corvette
Confirmed Service Customer
7/9/2026
Courteous, efficient, and got the job done that I came in for. I appreciate the service.!!!
JOSHUAH NASSAN
7/10/2026
Armin, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
AU GRES, MI
Michael L|2026 Chevrolet Traverse
Confirmed Service Customer
7/16/2026
Great manager
JOSHUAH NASSAN
7/17/2026
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Arbour Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
BLOOMFIELD HILLS, MI
John A|2020 Chevrolet Equinox
Confirmed Service Customer
7/21/2026
Came in for an oil change and tire rotation. Everything was expertly done in a reasonable amount of time. Staff is friendly, knowledgeable and professional. I recommend Dean Arbor Chevrolet to anyone.
AUSTIN FENSLAU
7/22/2026
John, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
EAST TAWAS, MI
MARY C|2027 Chevrolet Equinox
Confirmed Sales Customer
8/31/2026
seemless purchase, Crystal even stopped by with the paperwork because the buyer broke her rib!
CRYSTAL DAVIS
9/1/2026
Mary, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.
OSCODA, MI
ELLEN B|2026 Chevrolet Traverse
Confirmed Sales Customer
8/31/2026
Everyone was great at Dean Arbour Chevrolet, thank you to my salesperson Dennis Shufelt for answering all my questions and making it easy to buy my new Traverse I will send everyone to him in the future..
DENNIS SHUFELT
9/1/2026
Ellen, we're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC.. If you have any further questions, please don't hesitate to reach out!
EAST TAWAS, MI
CHARLES G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/1/2026
Excellent service from everyone there this is 5 vehicle from them will continue to go there Dennis Shufelt went over everything with me very happy with him
DENNIS SHUFELT
9/3/2026
Charles, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OSCODA, MI
Tracy L|2024 Chevrolet Equinox
Confirmed Service Customer
5/17/2026
Service manager present and engaged. (Jim Medows) Fast service. Friendly.
AUSTIN FENSLAU
5/18/2026
We're happy you found our staff to be so supportive during your experience here at Dean Arbour Chevrolet, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
STANDISH, MI
Gary B|2017 Chevrolet Traverse
Confirmed Service Customer
6/24/2026
Went to dealership to get a new headlight on a Friday p.m. and make sure there were no electrical problems. Service department apologized for not being able to get me Friday p.m. but scheduled me for first thing Saturday. I was in and out in about 30 minutes.
JAMES MEADOWS
6/26/2026
Gary, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
BURTON, MI
William J|2025 Chevrolet Traverse
Confirmed Service Customer
7/1/2026
Great communication, fast and friendly service
JOSHUAH NASSAN
7/2/2026
William, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
TAWAS CITY, MI
Norman R|2019 Buick Encore
Confirmed Service Customer
7/13/2026
Always polite and knowledgeable.
AUSTIN FENSLAU
7/14/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NATIONAL CITY, MI
Gary T|2014 Chevrolet Corvette
Confirmed Service Customer
7/13/2026
Fast and friendly service. No pressure at all.
AUSTIN FENSLAU
7/14/2026
Gary, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
OSCODA, MI
Margaret L|2023 Chevrolet Equinox
Confirmed Service Customer
7/16/2026
Dennis and the whole crew were very nice. They explained everything very well and gave me options so I could stay within my budget. Purchasing my leased car was more complicated than I thought it would be. They walked me through each step.
AUSTIN FENSLAU
7/17/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
OSCODA, MI
Gail P|2026 Chevrolet Trailblazer
Confirmed Service Customer
8/13/2026
Greeted quickly. Professional. Warm staff from sign in the signing out.
JOSHUAH NASSAN
8/14/2026
Gail, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
OSCODA, MI
Woodrow R|2025 Chevrolet Equinox
Confirmed Service Customer
8/13/2026
Great experience as always
AUSTIN FENSLAU
8/14/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
OSCODA, MI
Richard L|2018 GMC 1500 Sierra
Confirmed Service Customer
6/29/2026
Always pleasant!
AUSTIN FENSLAU
7/1/2026
Richard, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
EAST TAWAS, MI
Wendy H|2010 Chevrolet Equinox
Confirmed Service Customer
7/18/2026
Nice people work there
JOSHUAH NASSAN
7/20/2026
Wendy, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
OSCODA, MI
MICHAEL K|2026 Chevrolet Colorado
Confirmed Sales Customer
7/25/2026
None
DENNIS SHUFELT
7/27/2026
Michael, thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at (989) 362-3403 at your earliest convenience and we will do our best to resolve this with you.
ALPENA, MI
Martin J|2025 Chevrolet Trax
Confirmed Service Customer
7/29/2026
I was in and out in under an hour PLUS they gave my car a quick bath. Thank you!
JOSHUAH NASSAN
7/31/2026
Martin, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
TAWAS CITY, MI
Michael S|2019 GMC 1500 Sierra
Confirmed Service Customer
8/5/2026
I was out of town and went in for a routine oil change and an existing issue was discovered with a couple of oil cooler lines. Jim, (I believe that was his name) the service advisor brought it to my attention and advised me of my options. The issue was resolved, parts were in stock and I was provided with a loner vehicle. A couple of hours later my vehicle was done and ready for pick up. I found that the courtesy and professionalism was top notch and would do business with them again. Thank you, Michael Sanders 2019 GMC Sierra 14323 Edgewater Dr Gregory, Mi 48137 313-999-3689
JAMES MEADOWS
8/6/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GREGORY, MI